HOW IT WORKS

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Bins are washed and sanitised Monday to Friday from 09:30 until sunset—approximately 18:00 in winter and 19:30 in summer—on the day your municipality empties your bin. We follow our own schedule rather than the municipality’s, so please leave your bin out for the day.

Should your bin not be cleaned on its municipal collection day, usually because the municipal trucks are running late or do not arrive, it will be washed and sanitised the following day during our normal operating hours, provided it has been emptied. If it is still full, the clean will be moved to the following week.

The payment of an invoice is due upon presentation of the invoice as we invoice in arrears on or around the 22nd of each month. Failing to pay an invoice could result in your account being handed over to Accountability for professional debt collection and this process may result in you being blacklisted if your account is not settled in full.

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What are my payment options?
Join now for a convenient monthly debit order you can control. EFT and ATM payments can be made directly into our bank account using the bank details on your invoice. Or pay via SnapScan using the QR code on your invoice that will be sent to you monthly.